NH Siena

The room was very good, some may consider it small but it was good. Initially we had a room where the window would not stay open, and A/C is off for season. But they switched rooms and all was great. Excellent breakfast, wide variety of choices. Great location. You could walk to Duomo/Il Campo in 12 minutes. We left on a holiday and buses almost non-existent. 20 minute almost all downhill walk with luggage to train station. Not bad. Mario and others at front desk were exceptional. They ever had treats/cupcakes for kids on Halloween. Bus stop out front door, grocery store, 3-4 minute walk.

Location is outstanding with only a short walk to everything in Siena. Very close to the bus stops, (over the road) and a short 15 minute walk from the train station. (Walk this via the shopping centre) Staff were very helpful. Breakfast was nice. Room was very clean

The room was large with a large bathroom, and a mini fridge with snacks (for a fee). The closet was big with plenty of hangers and ample storage space, which was fantastic. The bathroom included a bathtub and was very nice. There was a very large tv. The heating was not able to be turned off even when they tried to shut it off from the front desk after we asked, and it would not go below 25 degrees in the room, so it was uncomfortably hot. They said it was cause it was still in winter season but even with the thermostat programmed off and set to 22 degrees the heater in the bathroom was on continuously even after they tried to correct this when we asked at the front desk. We would have slept with the window open and in fact tried to leave it open most of the day to combat the heat issue but at night it was very noisy from the street and proximity to the football field where there were several events during out stay so unfortunately that wasn't an option. They did try to fix the problem though. The hotel has an extremely well equipped gym with free water and apples, it has several exercise machines and sets of weights and mats which was perfect! The location is good, a few minutes walk from the main part of town, and right across from the bus station which can be both a plus and a minus depending on the time of day. Overall very well situated however! The staff are excellent and very friendly. Each person I encountered was helpful and kind, and it made for a very nice stay!

The hotel was absolutely fantastic. Excellent service by everyone working in the hotel. Special thanks to Mario at the reception desk who’s professional conduct was absolutely at the top level. The world needs more people like you. After a long day I arrived at the hotel approximately around 10pm driving from Perugia. The valet parking at the hotel was completely booked and Mario took the matter in his hands and found a solution for the parking, took me to the room and simply said all I wanted to do is make your experience as good as possible, I saw you are stressed and knew I needed to do something to help. Thank you Mario. As far as hotel amenities the hotel is perfect and very new. Exceptionally clean. Absolutely the best breakfast in three weeks of staying in different hotels in Italy. Location is on point and 5 min walk to everything you need to see. Highly recommended.

The staff were very helpful and friendly and multi lingual. The room was fairly basic in size but was what we expected from the photos and description. The bed was comfortable .The breakfast was great being a buffet style. The hotel was a little tired. The location was good, walking distance to main streets, central Piazza and Cathedral.